Docs/Concepts/Domains
Core Concepts

Multi-Domain Architecture

Decisio adapts to your business vertical. Each domain configures agent behavior, ML models, compliance settings, and KPIs for your specific industry needs.

How Domains Work

When you create a tenant or configure your account, you select a business domain. This single choice configures the entire platform to speak your language and solve your specific problems.

Domain selection affects:

  • Agent Variants: Each agent transforms into a domain-specific expert
  • ML Models: Pre-trained models tuned for domain patterns
  • Data Models: Expected entity types and field mappings
  • KPI Dashboards: Industry-standard metrics and benchmarks
  • Compliance Mode: Audit logging and approval workflows (Fintech/Lending)

Available Domains

Retail

E-commerce, retail chains, distribution, D2C brands

Agent Variants

Base AgentVariantFocus
AstraPricing StrategistDynamic pricing, competitor response
OrionDemand ForecasterSKU-level demand, seasonality
NovaInventory PlannerStock optimization, reorder points
SentinelRisk OfficerMargin erosion, supplier risk
PulseGrowth OptimizerPromotion ROI, campaign timing

Key Performance Indicators

Gross Margin %
Inventory Turnover
Stockout Rate
Sales per SKU

Fintech

Payment gateways, wallets, merchant aggregators

Compliance Mode

Agent Variants

Base AgentVariantFocus
AstraFee OptimizerMDR optimization, take-rate A/B testing
OrionTransaction ForecasterVolume prediction, capacity planning
NovaLiquidity ManagerFloat optimization, settlement timing
SentinelFraud SentinelReal-time fraud detection (<100ms)
PulseGrowth CatalystMerchant acquisition, activation

Key Performance Indicators

Transaction Volume
Fraud Rate
Merchant Churn
Net Take Rate

Lending

NBFCs, digital lenders, microfinance, collections

Compliance Mode

Agent Variants

Base AgentVariantFocus
AstraRate StrategistRisk-based pricing, yield optimization
OrionRepayment PredictorEMI prediction, default forecasting
NovaCollection OptimizerDPD prioritization, recovery strategy
SentinelCredit GuardianWoE scoring, underwriting automation
PulseGrowth DriverCross-sell, top-up recommendations

Key Performance Indicators

Disbursement Volume
NPA Rate (90+ DPD)
Collection Efficiency
Approval Rate

Domain Selection

Domain is set at the tenant level. For direct customers, this is configured during onboarding. For partners using the SDK, domain is specified in the tenant provisioning API:

POST /partner/tenants
{
  "client_name": "Acme Corp",
  "external_client_id": "ACME-001",
  "domain": "retail"  // retail | fintech | lending
}

Compliance Mode

Fintech and Lending domains have compliance mode enabled by default. This adds:

  • Full Audit Logging: Every decision, approval, and data access is logged
  • Approval Workflows: High-risk decisions require multi-level approval
  • Data Retention Policies: Configurable retention with secure deletion
  • Regulatory Reports: Pre-built templates for RBI, PCI-DSS compliance

Domain-Specific Models

Each domain uses pre-trained ML models optimized for common patterns in that vertical:

DomainModel TypeDescription
RetailPrice ElasticitySKU-level elasticity with seasonal adjustment
FintechFraud ScoringRule + statistical hybrid with velocity detection
LendingCredit ScorecardWoE-based 300-900 score with factor breakdown
AllForecast EnsembleETS + ARIMA + XGBoost ensemble with auto-tuning

Switching Domains

Domain cannot be changed after tenant creation. If you need to use Decisio for multiple verticals (e.g., a conglomerate with retail and lending businesses), create separate tenants for each domain.

Custom Domain Configuration

Enterprise customers can request custom domain configurations that modify:

  • Agent behavior and thresholds
  • Custom KPIs and dashboards
  • Industry-specific ML model fine-tuning
  • Custom data entity types

Contact your account manager or reach out to sales for custom domain requirements.

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